Frequently Asked Questions

Why choose to trade Cryptocurrencies over Futures trading for instance?

Cryptocurrencies offer easy access, as well as, they can be traded with very little account capital and very small trading lot sizes. Whereas, trading Futures on the CME for example, is more orientated towards the institutional investor and trader.

What is an Exchange and what is ‘Bitmex’?

A financial Exchange can be a physical place where respective buyes and sellers meet face to face, but, almost all of them these days are electronic venues where any business is conducted by means of a ‘matching engine’. As the name says, the engine is solely responsible for matching and executing orders at the best price available for buyers and sellers at any given time. Bitmex is such an electronic Exchange offering by far the deepest liquidity as well as tight spreads, thus making it ideal for short term as well as high frequency trading!

How do I fund my Bitmex trading account?

Very easy. Every Bitmex account has an address to where you’ll be sending your cryptocurrency to. Bitmex does not accept fiat money deposits. Therefore, if you don’t own any bitcoins for instance, no problem! Visit the Coinbase Exchange where you can easily buy (or sell) cryptocurrencies in any amount you wish, big or small – makes no difference.

With regards to trading and money management, what should my trading lot size be..?

We highly recommend that you don’t leverage your capital for trading more than a ratio of 1:3. Which means, if you for instance have the equivalent of a $1,000 account that your typical trade size will be no greater than $3,000.

How will I receive your trading signals, and what are they going to look like..?

We will use a free instant messaging service to deliver the signals. They are very clear and easy to follow! Once we see a trading opportunity develop we are putting you on ‘standby’, then you’ll know to get ready for the upcoming trade. We then send you a Buy or Sell instant message, and a separate instant message for placing the stop. The same goes for exiting the opened position. It’s all really easy to follow and do!

What will I be using to execute my trades on and is the trading platform user friendly?

We will send you a download link for the platform. The trading platform has been especially pre-configured by us and is extremely user friendly! All you have to do is open it up and you are ready to go! The only one thing left to do at your end, is to generate an electronic key which will link the platform to your personal Bitmex account. This is done in your Bitmex account in a matter of minutes – detailed instructions are going to be provided to you together with the trading platform!

I want to buy a new trading PC is there anything you’d particularly recommend in getting?

I’ll tell you what we have. As a PC we trade using Intel’s NUC, which is a tiny powerful and portable PC connected to a 34″ wide screen curved monitor. Very nice! The wide screen monitor is great for having both charts and the trading station open next to each other, without having the disturbance of annoying screen bezels!

So how many Intra-day trading signals will I be getting..?

Many! Is the short answer to that! You’ll be getting in and out of trades 10 to 15 times and more per trading session. That’s the average of course, but it really all depends of course how busy the market is at any given time and day.

How many Trading Sessions are there per day?

There are two trading sessions per day. The morning session starts at 9.30am and finishes at 1pm. And then following that the afternoon session which starts at 1.30pm until 7pm. And on Saturdays from 10am until 5pm.

If I miss a signal shall I use my own interpretation and catch up, or just wait for the next one?

We advise you to never catch the market as your trade entry might be too late. Therefore it’s really best to just skip the missed trade and wait for the next good trading setup. (which is waiting just around the corner!)

I’m going on holiday for 2 weeks, can I cancel the service and will I get a refund?

Yes, cancelling your service you can do at any time. No problem and no questions asked! With regards to receiving a partial refund. Look, in general we’d say no, but, we understand one can run into unforeseen circumstances; speak to us and we’ll see what we can do. At the end of the day we are here to help you and we are also looking to build a long term relationship with you hopefully!

And let me ask you, you are human, right? Don’t you need time out and holidays too..?

Nice one! Yes, we are human – super human! Joking aside, our traders are extremely committed to what they do and are completely goal oriented towards achieving great results, for you and them! However, time will come when they do need a dentist, or need to go on errands etc. etc. We will notify you well in advance of any absence of any particular trading session or, trading sessions. On longer absences, for instance for going on holidays etc. we’ll either postpone your upcoming next month’s payment, or of course issue you with a refund!

After I’ve successfully subscribed to your service what is going to happen next?

We are going to be sending you our welcoming pack in which you’ll receive fully detailed instructions of how to install our platform. Within those instructions you’ll also see how easy it will be to connect to this platform and to the Bitmex’s trading server. We are also providing you as well with a download link for the instant messaging service you’ll be using for instantly receiving our trading signals. We’ll also be including detailed examples of what our actual signals will look like, supplemented with a brief introduction to some basic terminologies we’ll be using on a regular basis. We can assure you, it’s all really very simple and easy to follow and setup – no rocket science is necessary!

In case you have any further questions or any queries that we haven’t covered over here, please feel free to contact and get in touch with us via email, at:

Thank you, and good trading!